The Pew Center for Arts & Heritage (the Center) is a multidisciplinary grantmaker and hub for knowledge-sharing, dedicated to fostering a vibrant cultural community in Greater Philadelphia. The Center invests in ambitious, imaginative projects that showcase the region’s cultural vitality and enhance public life, and we engage in an ongoing exchange of ideas concerning artistic and interpretive practice with a broad network of cultural practitioners and leaders. The Center is funded by The Pew Charitable Trusts and administered by The University of the Arts, Philadelphia.
The Center is committed to an equitable, diverse, and inclusive workplace. We employ a staff of talented, motivated individuals with experience and interest in the nonprofit and/or arts and culture sectors.
This is an administrative assistant position that facilitates the work of the Center’s Pew Fellowships Program. This role is a critical interface between all staff at the Center and requires frequent communication with multiple external parties including consultants, vendors, grantees, and applicants. The job requires the use of technology skills in support of correspondence, scheduling, virtual meetings and events, databases, and grant application software.
You’ll provide primary support to the Center’s Fellowships Program Director, in close collaboration with other Center programs and administrative staff, in all phases of program operations as follows.
SCHEDULING, MEETINGS, AND EVENTS SUPPORT
- Manage the Program Director’s schedule to assure their calendar is up-to-date and considerately arranged.
- Coordinate with the Center’s Executive Assistant and other administrative staff to monitor and maintain the Centerwide operations calendar, working to keep it up-to-date with important details on all conference room reservations, visitors, and meeting requirements. Promptly keep the Center’s Executive Assistant apprised of any changes to meetings, or new events that may impact the Executive Director’s schedule.
- Schedule a high volume of virtual and in-person meetings between Center constituents, applicants, consultants, grantees, and program staff. Greet and provide hospitality to Center guests and set-up and breakdown conference rooms. Liaise with Operations Assistant to ensure meeting rooms are secured and to ensure optimal logistical arrangements for in-person and hybrid remote/in-person meetings, including set up and breakdown of AV equipment. As necessary, work with Meeting and Events Planner to arrange/request catering, restaurant reservations, hotel, and travel. Facilitate routine internal program meetings on a weekly or monthly basis.
- Work closely with the Center’s Meeting and Event Planner to support the planning of events and capacity-building activities, ensuring efficient and realistic schedules for professional development talks, symposia, seminars, consultancies, and trips; and grant adjudication meetings. Manage RSVPs through email and Eventbrite.
GRANT APPLICATION CYCLE SUPPORT
- In collaboration with all grant programs and the Center’s Chief Administrative Officer, annually draft application cycle calendar for approval by Program Director. Recommend application deadlines, notification dates, grant panelist review periods, and grant adjudication panel meeting schedule.
- Field basic questions from applicants and prospective applicants about application guidelines, eligibility, and processes.
- Work with the Center’s core administrative staff to ensure the Center’s online application system is updated and prepared to open for each stage of the application cycle. Communicate necessary changes to application forms, review criteria, and dates in a timely manner. Provide basic technical support to applicants and panelists on the use of the Center’s online application system.
- Screen grant applications in the Center’s online application system for completeness, adherence to guidelines, errors, faulty links, file submission issues, incomplete data, etc.
- Assist program staff with securing and orienting grant application evaluators and panelists by issuing instructions, reminders, preparing dossiers and documents, and in gathering contact and financial information needed to process payments.
- Provide primary administrative support for annual grant adjudication panel meetings. Work with Center’s core administrative staff to prepare application review system to run the panel meeting. Schedule run-throughs and rehearsals. Operate A/V equipment and provide logistical support during the meetings. Assist Meetings and Events Planner to provide hospitality and in arranging travel for panelists.
- Serve as point of contact for all Pew Fellows. Track the schedule of release for Fellowships grant payments in order to request next release of funds. Request and collect final reports at the end of each Fellowship Grant Period.
- Provide general support to Program Director with technology, calendar, and correspondence. As requested by the Program Director, write, transcribe, and manage email and written correspondence to constituents and consultants, including memos, agendas, invitations, requests, and reminders. Field general programmatic inquiries that come from website visitors.
- Collect payment information, tax forms, letters of agreement, and invoices from Center external vendors, consultants, and constituents to issue payment. Create check requests and submit proper documentation and approval to the Center’s accounts payable staff to ensure payments are processed on time.
- Assist Program Director in managing credit card purchases, submitting appropriate paperwork and receipts to Center’s financial staff each month.
- Ensure that the Program’s contact lists are kept up-to-date, and that the appropriate persons and organizations are receiving materials. Receive, sort, open, and distribute all incoming mail for program; ensure that outgoing mail and express packages are handled appropriately.
- Help update the Center’s Salesforce database that links critical information about applicants, grantees and other constituents to the Center’s operations, capacity-building programs, and communications. Work cooperatively with the Center’s communications staff and grants manager to keep the portions of the database that pertain to the program both accurate and current, performing data entry as requested.
- Coordinate with Communications staff on monthly tracking of grantee news and media coverage, providing information for Center website and other communications materials. After Program events, create and disseminate accurate attendee contact information and evaluation surveys.
- Maintain the program’s archives and libraries, managing the accessioning and deaccessioning of materials under the direction of program staff.
SPECIAL ASSIGNMENTS AND PROJECTS
- Under the direction of the Program Director, coordinate logistics for the Pew Fellows-In-Residence program, including but not limited to, apartment preparations, travel, orientations, and events. Serve as main point of contact for the Fellows-In-Residence before, during, and after their one-year stay in Philadelphia.
- Under the direction of the Program Director, coordinate logistics for the partnerships with selected artist residency programs and serve as the main contact for Pew Fellows. Track the selection process and schedule of residencies, process payments and request and collect travel waivers before each residency and final reports at the end of each residency opportunity.
- Upon request of the Program Director, perform special communications, administrative or logistical functions using one’s specific skills, knowledge, expertise and talent. Such work may include, but is not limited to, various types of qualitative research; quantitative analysis.
- Carry out other such duties as may be assigned or requested. Contribute to Center activities as required. Actively participate as a member of the Center’s community.
- To be selected, you’ll need an Associate’s or Bachelor’s Degree or its equivalent with at least three years of full-time administrative work experience in a comparable position. High proficiency and comfort with the use of Microsoft Excel or the ability to quickly learn such platforms is a must. Intermediate experience with Microsoft Word and Outlook is required. Knowledge of PowerPoint basics or comparable presentation programs is preferred.
- You’ll need to be a systematic thinker with superior organizational skills and proven success in creating and maintaining efficient administrative processes. The job requires effective interpersonal skills to successfully interact with the Center’s constituency, fellow staff, and external consultants. You must be skilled in analyzing information and situations to define the problem or objective, identify relevant factors, formulate logical and objective conclusions, and recognize alternatives and their implications.
- You will be expected to work independently and as a team member. You’ll need to prioritize multiple projects in a busy environment accurately, efficiently, and with a high level of attention to detail, balancing and satisfying competing deadlines and personalities, maintaining professionalism under pressure and in sensitive and difficult situations. Respect for the needs and issues of non-profit organizations and artists is required, while clearly understanding the appropriate boundaries between Center staff and its constituents. You’ll need the ability to exercise a high level of discretion and confidentiality in interactions with both internal and external people concerning all work-related information, and with understanding of the Center’s unique relationship to The Pew Charitable Trusts. You must be able to tolerate paperwork and respect administrative procedures while remaining flexible and resilient. You must have the ability to know when to ask questions and when to take initiative. And you must be able to learn quickly and have the willingness to assume tasks as needed.
Please note: Applicants who are practicing artists should note that in order to prevent conflict of interest or the appearance thereof, the Center has a Code of Ethics that may limit artistic and cultural practice within our grantmaking region, and when collaborating outside the region with Center grantees.
Compensation and Benefits
The Pew Center for Arts & Heritage currently* offers non-exempt, full-time employees, the following benefits:
- A 35-hour work week, from 9a.m.-5p.m., within a hybrid remote-work model that offers staff the option to work from home each Monday and Friday
- Annual professional development stipend to strengthen job-related skills or to attend relevant cultural events in the Philadelphia region.
- Competitive salary* and flexible medical plan options as well as dental, vision, life, and disability insurance.
- Ten paid holidays plus paid-time off from December 26 – 31 each year.
- Accrued paid-time off for sick, vacation, bereavement, and personal days.
- A retirement program with 2-1 matching employer contributions.
- Pre-tax deductions for certain commuting costs, employee assistance program in support of work-life balance, and travel assistance program.
- Fully equipped facilities, including pantry, spacious meeting areas, and adaptable IT infrastructure.
*Benefits are subject to change.
*Please email email@example.com for salary range.
Interested, qualified applicants should please email the following materials to firstname.lastname@example.org:
- A cover letter stating your interest in the position
- A resume or CV
Please ensure the job title is in the subject line of the email.
THE UNIVERSITY OF THE ARTS IS AN EQUAL OPPORTUNITY EMPLOYER.