Career Opportunity: Communications Associate

The Pew Center for Arts & Heritage employs a staff of talented, motivated individuals with experience and interest in the nonprofit and/or arts and culture sectors. We are currently seeking candidates for the open, full-time position of Communications Associate.

The Communications Associate facilitates the work of the Center, ensuring effective and efficient communications operations by providing critical day-to-day administrative and logistical support. The position is an important interface between the Center and multiple internal and external parties across a variety of communications platforms, and supports core functions related to Center-wide communications and databases.

Working under the direction of the Senior Specialist for Communications and Marketing, and in close cooperation with the Communications Specialist and other Center staff, the Communications Associate will:

  • Provide administrative, creative, and technical support for the Center's communications platforms and resources, including website content management system, internal systems for project management and digital media library, editorial calendar, and email and event invitation systems;

  • Update the Center's website, respond to writing and copyediting assignments from Communications Specialist and Senior Specialist, and maintain a social media editorial schedule and creation of associated content for platforms such as Twitter and Facebook, making sure that such content reflects the Center's branding, editorial, and outreach strategies;

  • Provide administrative support to the Senior Specialist for Communications and Marketing, including the distribution of select internal and external communications, scheduling of meetings, preparing agendas, and writing and distributing meeting notes;

  • Serve as the system administrator for the Center's customer relationship management database (this includes table maintenance, data entry, regular and ad hoc reporting, mailing list maintenance and backups);

  • Generate and coordinate the production of weekly, monthly, and ad hoc communications reports, including the tracking and reporting of media coverage, drafting internal memos, and reporting social media performance and other status updates during weekly communications team meetings;

  • Maintain contact lists and provide support for the development and monitoring of targeted lists for Center events and specialized outreach projects.

Experience & Qualifications

The successful candidate will possess education and experience in communications, public relations, English, journalism or a related field, with a minimum of two years of experience in web and social content management and development, writing and copyediting for a variety of communications platforms, and administrative work. You must have a strong aptitude for software programs, web-based platforms, and technology; project scheduling experience; and knowledge of general office practices and procedures; along with excellent organizational and administrative skills. Editorial, not-for-profit, and/or arts and culture experiences are preferred.

An understanding of digital communications, both technically and strategically, is essential. You should be a skilled and experienced writer with excellent communication skills and a flexible writing style with an emphasis on clarity and conciseness, and you should have an interest in and understanding of the nature of cultural practice.

You must have fluency in the Microsoft Office Suite (Excel, Outlook, Word, PowerPoint) as well as web content management systems, digital asset management systems, and customer relationship management applications; and competence in Photoshop and InDesign for basic photo, web, and print layouts and editing. Video editing experience is a plus, but not required.

You must be able to work independently and as a team-member, with an enthusiasm for collaborating with the communications team and other staff members, and an ability to work closely with a supervisor. You will need to prioritize multiple projects in a busy environment accurately, efficiently, and with a high level of professionalism and attention to detail. You will also need to exercise a high level of discretion and confidentiality (in interactions with both colleagues and external contacts) concerning all work-related information. You must have a respect for the needs and issues of non-profit organizations and independent artists, while clearly understanding the appropriate boundaries between Center staff and its constituents.

Interested, qualified applicants should submit letters of application and resumes to University of the Arts is an Equal Opportunity Employer.